Mental health programs and benefits

If you or a loved one has feelings of anxiety, stress, isolation, or depression, you’re not alone. Many people face emotional and mental health struggles and may need help to cope. How you feel matters. And the way you learn to cope matters too. Mental health and behavioral health programs and resources are available to help you feel better and help you get back to being you. Behavioral health care includes mental health care with a focus on a person’s behaviors and habits as well as treatment for substance use. Let's review some of the resources that may be available to you.

What types of mental health services may be covered?

Coverage for mental health care services depends on your health plan benefits. You can sign in to your health plan account or call the number on your member ID card to determine if you may be eligible for specific mental health care services. Some of our programs may include an Employee Assistance Program (EAP), virtual visits or other health and well-being resources.

Sign in to see mental health benefits for your plan

Below, you can review how to get help for possible mental health concerns, including resources you may be able to access and phone numbers to call for help.

Find a provider you trust to help support your mental health

Choosing a doctor, mental health or behavioral health specialist that makes you feel comfortable may make all the difference for helping you start to feel better. You can use our provider search tool to help you get started with finding a network provider.

Find a mental health provider

Virtual visits for support

If you need an alternative option to going in to see a doctor or counselor in person, you can ask if your local healthcare providers may provide a virtual mental health care visit. With virtual visits, you can connect with your provider by phone or video — in the comfort of your home.

Coverage may depend on your health plan benefits, so sign in to your health plan account or call the number on your member ID card first to learn what benefits may be available to you.

Emotional support by phone or mobile app

Some emotional support programs, apps and phone services may be included with certain health plans. Sign in to your health plan account to learn if the following benefits may be available with your health plan.

Self Care by AbleTo

Get access to self-care techniques, coping tools, meditations and more — anytime, anywhere. With Self Care, you’ll get personalized content that’s designed to help you boost your mood and shift your perspectives. Tap into tools created by clinicians that are suggested for you based on your responses to a short, optional assessment. Self Care is here to help you feel better —and it’s available at no additional cost to you. Get started with Self Care

Daily mood tracking
Mediation tools
Curated content, tools and resources for what matters most to you
Personalized roadmap

Mental health support and resources

If you believe you need help right away — for yourself or a loved one — call 911 or use the emergency numbers below.

Substance Use Helpline — 1-855-780-5955

If you feel that you or a loved one are experiencing signs of addiction, call the confidential helpline to get support, guidance on treatment options, help finding a network provider and answers to your questions.

National Domestic Violence Hotline — 1-800-799-7233 | 1-800-787-3224 (TTY)

Get help with crisis intervention, information and referrals to local services for victims of domestic violence and those calling on their behalf.

988 Suicide and Crisis Lifeline

If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat 988lifeline.org/chat for 24-hour, toll-free, confidential support and prevention and crisis resources for you or your loved ones. For TTY users, use your preferred relay service or dial 711 then 988.

The Crisis Text Line — Text “Home” to 741741

The Crisis Text Line is a free resource available 24/7 to help you connect with a crisis counselor.

Sign in to learn more about your mental health benefits

If you have more questions about your mental health plan benefits, sign in to your health plan account or call the number on your member ID card to learn more.

Disclaimers

Self Care by AbleTo should not be used for urgent care needs. If you are experiencing a crisis or need emergency care, call 911 or go to the nearest emergency room. The information contained within Self Care is for educational purposes only; it is not intended to diagnose problems or provide treatment and should not be used on its own as a substitute for care from a provider. Self Care is available to members ages 13+ at no additional cost as part of your benefit plan. Self Care may not be available for all groups in District of Columbia, Maryland, New York, Pennsylvania, Virginia or West Virginia and is subject to change. Refer to your plan documents for specific benefit coverage and limitations or call the toll-free member phone number on your health plan ID card. Participation in the program is voluntary and subject to the Self Care terms of use.